Frequently Asked Questions
Most common questions about our cold chain logistics, refrigerated transport workflows, and GDP standards.
We use 100% ATP-certified refrigerated trailers equipped with dual-temperature units. Active IoT telemetry sensors inside our trailers transmit real-time temperature and location data to our Mersin control center. In case of any deviation, our 24/7 duty team intervenes immediately.
Yes. All our medical and pharmaceutical transport operations comply fully with WHO-GDP (Good Distribution Practice) guidelines. We ensure continuous recording using calibrated digital dataloggers, providing secure transport between +2°C to +8°C and +15°C to +25°C.
With our Mersin-based fleet, we actively serve 18 countries across Europe, the Balkans, and the Middle East. Through our hubs in Turkey, Germany, and Poland, we handle border customs clearance, ATP inspections, and veterinary checks in-house.
ATP is an international agreement governing the transport of perishable foodstuffs. Our FRC-class ATP certification verifies that our trailers' insulation coefficient and cooling units meet the highest standards for carrying deep-frozen foods (-20°C).
To prevent border delays for perishable cargo, our customs team prepares Common Health Entry Documents (CHED-P) in the TRACES NT system before shipments reach the border. Our customs agents in Mersin and border crossings prioritize clearance.