Privacy Policy
Last Updated: June 2026At iCold (imsan Group), while offering our cold chain logistics, refrigerated transport, and temperature-controlled logistics services, we are committed to protecting the security of your personal data at the highest level.
1. Types of Data Collected
Through transport requests, customs clearance forms, and our website, we process identity details, contact information, corporate company details, loading/destination locations, and real-time telemetry/location data from our IoT temperature tracking devices.
2. Data Processing Purposes and Legal Grounds
Your data is processed to ensure compliance with international GDP (Good Distribution Practice) guidelines, plan secure transit routes with our ATP-certified vehicles, manage our Mersin-based logistics hub operations, and comply with legal transport regulations.
3. Data Retention and Security Protocol
Temperature logs and operational data related to your shipments are stored in encrypted servers. In accordance with GDP standards, this data is retained for the legally required period after delivery to ensure backward traceability.
4. Your Rights and Contact Details
You can contact our logistics compliance team at imsan@imsangroup.com at any time to inquire about your data security rights or to submit data requests.